ALL RETURNS ARE FOR STORE CREDIT ONLY.
Please email at Twistedsoulsisters@aol.com or give us a call at 918-943-3246 before you ship your items back. Please provide your order number.
All returns must be received within 21 days of the original shipment date. All returns must be returned in their original condition, unworn, unwashed, smoke free & tags attached.
Return shipping is the responsibility of the customer unless otherwise stated by Twisted Soul Sisters.
Exchanges: due to limited quantity of our inventory, we may not have the same size purchased. When exchanging your item for a different size, send your item back to Twisted Soul Sisters, once received we will then send your new size back out.
Damaged items. We check all items before shipping, but we know mistakes happen. Damages must be reported prior to wearing & tags must still be attached and within 3 days of receiving the items. Please provide a picture & order number of the damage via email, and we will cover return shipping and if item is sold out we will refund the purchase.
Ship all items back to TSS at 13160 S. Memorial, Bixby, OK, 74008